Similarly, satisfaction has improved at Baystate. There are serious security benefits there.” “If you sign on and you’re already signed in elsewhere, it automatically logs you out of the other workstation. “The nice thing is that it doesn’t let you sign on in more than one place at a time,” he says. Improved workflow and security bolstered clinician satisfaction for Stony Brook Medicine on Long Island outside New York City, Chief Technology Officer Tom Consalvo says. “Previously, you couldn’t prescribe those drugs electronically, but when you can confirm an electronic prescriber is who they say they are, that makes it possible.” “One use case is the e-prescribing of controlled substances,” he says.

Improving Hospital Security and Satisfactionįor most health systems, security improves so well after deployment that it allows employees to do other things that, in the past, simply weren’t possible, says Dan Czech, an analyst with KLAS, an Orem, Utah-based healthcare technology research firm. Single sign-on solution deployments also help healthcare organizations improve privacy and cut redundant costs. In the five months following implementation, it saved the system nearly 1,800 hours of employee login time. The tool negates the need to enter multiple usernames and passwords by offering a single login option (such as a proximity card reader). Last year, Baystate deployed Imprivata’s OneSign single sign-on solution, one department at a time, over a six-month period. “You had physician assistants and nurses signing in for doctors so they wouldn’t have to remember their passwords and they could come into a room and start working immediately with patients,” Vice President and CIO Joel Vengco says. That doesn’t fly in the Springfield, Mass.-based system that comprises four hospitals and 90 medical groups, serving 900,000 patients annually.

That meant signing on to each tool dozens of times per day it slowed down staff to the point that many implemented makeshift shortcuts to streamline processes. And until recently, each application required its own, disparate login. Clinicians use seven applications a day, on average, to complete their workload at Baystate Health, including apps to access electronic health records and the care organization’s picture-archiving and communication system.

Healthcare single sign on